Cookie Policy

Learn about how THERAPR uses cookies and similar technologies to enhance your experience and provide our services.

Last updated: 1/1/2024

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, which can make it easier to visit the site again and make the site more useful to you.

THERAPR uses cookies and similar technologies to provide, protect, and improve our services. This policy explains what cookies we use, why we use them, and how you can control them.

By continuing to use THERAPR, you consent to our use of cookies as described in this policy.

Cookie Preferences

You can control which cookies we use by adjusting your preferences below. Note that disabling certain cookies may affect website functionality.

Essential Cookies

Required for basic website functionality and security

Purpose:

Authentication, security, basic functionality

Duration:

Session or up to 1 year

Examples:
  • User authentication tokens
  • Security and fraud prevention
  • Basic website functionality
  • Load balancing and performance

Analytics Cookies

Help us understand how visitors use our website

Purpose:

Website analytics and performance monitoring

Duration:

Up to 2 years

Examples:
  • Google Analytics tracking
  • Page view statistics
  • User behavior analysis
  • Performance monitoring

Functional Cookies

Remember your preferences and settings

Purpose:

Enhanced user experience and personalization

Duration:

Up to 1 year

Examples:
  • Language preferences
  • Theme settings (dark/light mode)
  • Notification preferences
  • Accessibility settings

Marketing Cookies

Used to deliver relevant advertisements

Purpose:

Targeted advertising and marketing campaigns

Duration:

Up to 1 year

Examples:
  • Social media integration
  • Advertising personalization
  • Campaign effectiveness tracking
  • Cross-site tracking prevention
Third-Party Services

We use third-party services that may set their own cookies. Here's information about the main services we use and how to opt out:

Google Analytics

Purpose:

Website analytics and user behavior tracking

Data Collected:

IP address, browser info, page views, session duration

Data Retention:

26 months

Opt Out:

Opt-out link

Stripe

Purpose:

Payment processing and fraud prevention

Data Collected:

Payment information, transaction data

Data Retention:

7 years (compliance requirement)

Opt Out:

Cannot opt out for payment processing

Intercom

Purpose:

Customer support and live chat

Data Collected:

Contact information, conversation history

Data Retention:

Until account deletion

Opt Out:

Disable chat widget

Hotjar

Purpose:

User experience analysis and heatmaps

Data Collected:

Mouse movements, clicks, scroll behavior

Data Retention:

365 days

Opt Out:

Opt-out link

Browser Cookie Controls

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

Google Chrome

Settings → Privacy and security → Cookies and other site data

Mozilla Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Microsoft Edge

Settings → Cookies and site permissions → Cookies and site data

Note: Disabling cookies may affect the functionality of THERAPR and other websites. Some features may not work properly without cookies enabled.

Policy Updates

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@therapr.com

Address: Dubai Internet City, Dubai, UAE

Phone: +971 4 123 4567